Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.


1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms and conditions are governed by Scottish law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of Scotland.


Marshall Mobility is committed to protecting your privacy.  We do not ask for any information to browse our website. Only when purchasing a product will we need your information.

We only collect your information (in accordance with the Data Protection Act 1998) and not through a third party. We will not email you with any future information unless you have given your full consent. You may refuse at any time to cancel future emails.

You may at any time email us about the information that we hold, if information is not correct we can either delete or correct it as you require.

This information is 'collected lawfully and in accordance with the Data Protection Act 1998'. Only sufficient information to complete your order/payment and delivery is collected.

Marshall Mobility does not disclose buyers information to any third parties.

This privacy policy applies from 3rd December 2016. We may amend our policy at any time so we would advise you to regularly view our most up to date policy.

Cancelling your order

All of our products come with our personal no quibble guarantee - and we will gladly refund you the full value of any Goods if you are not entirely happy with your purchase.

You can return any items to us within 14 Days, without having to give any reason. We will refund the full cost of those items, or exchange them if you prefer, provided the goods are returned in an unused and in original packaging.  

 At present we do not offer a returns service. Parcels can be returned via Royal mail.

If you haven’t submitted an order, you may clear the items in your shopping basket at any time prior by clicking the ‘Empty Basket’ button in the shopping basket page, or to remove a single product change the quantity to 0 in the dropdown.

If you have submitted your order and received your confirmation email, you can still cancel your order within 2 hours of the order being placed. Please email your cancellation marked ‘URGENT CANCELLATION’ to     service@marshallmobility.scot.     Please ensure you list your name, address, product ordered and order code on the email.

Once we’ve received notification from you that you wish to cancel an order, any sum debited to us from your account will be re-credited to that account within 30 days of your order, provided the goods you return are in the same condition that they were when delivered to you. You will be liable to any charges incurred when returning the goods to Marshall Mobility, unless the return is as a result of an error on our side


All goods from your initial order may be returned for Refund or Free Exchange.

We only ask that you ensure that all items are returned to us within 14 days, (buyer pays return postage) in their original packaging and with all labels intact. 

At present we do not offer a returns service – goods can be returned via Royal Mail .

Any postal charges incurred will only be refunded in the case of faulty goods.

We cannot accept liability for any goods lost / damaged in return transit - the sender must be responsible for pursuing any claims to this effect with the courier concerned. Proof of posting is always recommended.

Exchanges will be posted back to you FREE OF CHARGE with our Compliments. (This offer within Mainland UK only - regret we cannot offer this service outside Mainland UK, where we may charge return postage at actual cost. Free exchange limited to one occasion only per order)





Get in touch

Marshall Mobility

01236 605648